Legal Documents

SYNOVA — Terms of Service

Publisher: Hakan Timur — a natural person (sole proprietor) trading as Noriloop Studio
Postal address: Yenişehir Konakları, 979. Sokak 14G Daire 6, 26000 Tepebaşı, Eskişehir, Türkiye
Contact email: [email protected]
Application: SYNOVA (application id com.noriloop.synova)
Effective date: 6 September 2026
Last updated: 6 September 2026

1. Agreement

These Terms of Service ("Terms") form an agreement between you and the Publisher named in the identity block at the top of this document ("we", "us", "our"), governing your use of the SYNOVA mobile application ("the App"). The Publisher is an individual — a natural person acting as a sole proprietor, not a company. Every reference below to the Publisher, to our address and to our contact address means the values given in that block, which is the only place in this document where any of them appears.

By downloading, installing or using the App, you accept these Terms. If you do not accept them, do not use the App.

Our Privacy Policy forms part of these Terms.

2. What SYNOVA is

SYNOVA is a cognitive training application. It offers timed exercises across several cognitive categories, adapts their difficulty to your measured performance, and presents your results as scores, trends and a composite "Brain Score".

The App works entirely offline. It stores your training data on your device and does not require an account.

3. Eligibility

You must be at least 13 years old to use the App.

If you are under the age of majority in your country, you may use the App only with the consent and supervision of a parent or legal guardian, who accepts these Terms on your behalf.

4. Your licence to use the App

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own non-commercial purposes.

You may not: copy, modify, translate or create derivative works of the App; reverse engineer, decompile or disassemble it except to the extent that applicable law expressly permits this notwithstanding this restriction; remove or obscure any proprietary notice; rent, lease, lend, sell or sublicense it; use it to build a competing product; or use automated means to interact with it, to manipulate your scores, or to interfere with advertising or subscription mechanisms.

5. Your data and your device

Your training data is stored on your device, not on our servers. You are responsible for your device and for any backups of it.

Because we hold no copy of your data:

We cannot restore your data. If you delete the App, reset your progress, lose your device, or your device fails, your training history is gone permanently and we have no means of recovering it.
Your data does not transfer between devices. Installing the App on a new device gives you a fresh, empty installation.
Resetting your progress is irreversible. The "Reset local progress" action in the App permanently deletes your training history and cannot be undone.

Please read Privacy Policy §9 before using either of these functions.

6. Advertising

This version of the App shows no advertisements and contains no advertising software. The App is provided free of charge, and we may introduce advertising in a future version. The rest of this section describes what will apply if and when we do; it does not describe the App as it is today.

Advertisements, when present, are supplied by third-party advertising networks and their content is not ours. We do not endorse advertised products or services, we do not control what is shown to you, and we are not a party to any transaction between you and an advertiser. Any dealings with an advertiser are solely between you and them.

If a paid tier is ever offered (§7), it is intended to remove advertising from the App.

7. Premium subscriptions — not available in this version

7.1 The position today

This version of the App has no paid tier and no way to buy anything. No subscription is on sale, no price is displayed, no payment can be taken, and no purchase, receipt, transaction identifier or billing detail is collected or stored. The App contains an upgrade screen; if you open it, it tells you that purchases are not available, and it cannot do anything else.

Every feature the App offers in this version is available to every user at no charge.

We do not charge you for this version, and nothing in this section obliges you to pay anything. §§7.2 to 7.7 set out terms that are held in reserve for a paid tier that does not yet exist. They are not in force, they create no obligation on you today, and they will take effect only if and when a paid tier is actually offered to you — at which point we will update the effective date of these Terms and give notice in the App before the change takes effect (§16).

7.2 What a paid tier would provide

If a paid tier is introduced, it is intended to remove advertising and to widen the training history and trend views that the App offers at that time. The benefits actually included will be the ones listed on the purchase screen at the moment you buy, and that list, not this document, will govern.

For the avoidance of doubt about what exists today: the App presents a 7-day and a 30-day view of your progress, and no longer window than that.

Whatever a paid tier includes, it will not alter your Brain Score, your category scores, your measured ability or your difficulty level. Nothing you pay for and nothing you watch will ever change a measurement the App reports about you.

7.3 Purchase and billing

Any subscription would be sold and billed exclusively through the Google Play Store on Android and the Apple App Store on iOS, under those stores' own terms. We would not process your payment and would never receive your payment details.

The price shown to you at the moment of purchase is the price the store will charge, in your local currency and including any applicable tax. Prices vary by country and may change; any change would be communicated by the store in accordance with its rules.

7.4 Auto-renewal

Any subscription offered would renew automatically. Unless you cancelled, it would renew at the end of each billing period and your store account would be charged the then-current price for the next period. Renewal charges are taken by the store within the 24 hours before the current period ends.

7.5 Free trials

Where an introductory free trial is offered, eligibility is determined by the store, not by us. If you did not cancel before the trial ended, the trial would convert automatically into a paid subscription and you would be charged. Any unused portion of a free trial is forfeited if you purchase a subscription during the trial period.

7.6 Cancellation

You would be able to cancel at any time through your Google Play or Apple App Store account settings. Cancellation takes effect at the end of the current billing period, and access continues until then. Deleting the App does not cancel a subscription — you must cancel through the store.

7.7 Refunds

Refunds are governed by the policy of the store that sold the subscription and are handled by Google or Apple, not by us. We have no ability to issue, refuse or reverse a refund.

Nothing in this section limits any statutory right of withdrawal or refund you have as a consumer under the mandatory law of your country of residence, including the right of withdrawal under EU consumer law and your rights under Turkish consumer protection legislation.

8. Availability and changes

We may add, modify, suspend or discontinue features of the App at any time. If a paid tier is ever offered (§7), we will not intentionally remove a feature that an active subscription was sold on the basis of without either providing an equivalent or offering an appropriate remedy.

We do not guarantee that the App will be available without interruption or free of defects. Because the App works offline, most of it continues to function regardless of our systems.

9. Intellectual property

The App, its exercises, its scoring methodology, its design, its brand, its name and its logo are owned by us or licensed to us and are protected by intellectual property law. These Terms grant you no rights in them beyond the licence in §4.

Third-party open-source components are used under their own licences, which are listed in the App and in the accompanying notices file. Nothing in these Terms limits your rights under those licences.

10. Acceptable use

You agree not to use the App unlawfully, not to attempt to gain unauthorised access to any part of it, and not to interfere with its operation or with other users' use of it.

11. No medical or health claims

SYNOVA is an entertainment and self-improvement product. It is not a medical device, a diagnostic tool, or a treatment.

The App does not diagnose, treat, cure, mitigate or prevent any disease or condition, including any cognitive, neurological or psychiatric condition.
The "Brain Score" and all other scores are measures of your performance on the App's own exercises. They are not a measure of intelligence, of cognitive health, or of any clinical outcome, and they are not comparable to any clinical or psychometric assessment.
We make no claim that using the App will improve your memory, attention, reasoning, academic performance, work performance, or your cognitive function in daily life, nor that it will delay, prevent or mitigate cognitive decline or dementia.
The App is not a substitute for professional medical advice. If you have any concern about your cognitive function or your health, consult a qualified healthcare professional. Never disregard or delay seeking professional medical advice because of anything you have seen in the App.

12. Disclaimer of warranties

To the fullest extent permitted by law, the App is provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

Some jurisdictions do not allow the exclusion of implied warranties. Where that is the case, the above exclusion does not apply to you and you may have additional rights.

13. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, loss of profits, or loss of goodwill, arising from your use of or inability to use the App.

Where liability cannot be excluded, our total aggregate liability to you is limited to the greater of (a) the amount you paid us for the App in the twelve months preceding the event giving rise to the claim, or (b) EUR 50 (or its equivalent in your local currency).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited — including any liability owed to you under mandatory consumer protection law.

14. Governing law and disputes

These Terms are governed by the laws of Türkiye, and the courts and enforcement offices of Eskişehir, Türkiye have jurisdiction over any dispute arising from them.

If you are a consumer, this does not deprive you of the protection of the mandatory provisions of the law of the country in which you habitually reside, and you may bring proceedings in the courts of that country.

If you are a consumer resident in Türkiye, you may apply to the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) within the monetary limits set by Law No. 6502 on Consumer Protection, and to the Consumer Courts (Tüketici Mahkemeleri) above those limits.

15. Termination

You may stop using the App at any time by uninstalling it.

We may suspend or terminate your licence if you materially breach these Terms. Because the App requires no account, termination in practice means you must stop using the App and remove it from your devices. Termination does not entitle you to a refund except where required by law, and does not affect any subscription you must cancel through the store (§7.6).

16. Changes to these Terms

We may update these Terms. When a change is material, we will update the effective date above and give notice within the App before the change takes effect. Your continued use of the App after a change takes effect constitutes acceptance of the updated Terms. If you do not accept them, stop using the App.

17. Miscellaneous

If any provision of these Terms is found unenforceable, the remainder stays in force. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the App.

18. Apple-specific terms

For the iOS version, you acknowledge that these Terms are between you and us and not with Apple; that Apple has no obligation to provide maintenance or support for the App; that in the event of any failure of the App to conform to a warranty, you may notify Apple and Apple will refund the purchase price, and that to the maximum extent permitted by law Apple has no other warranty obligation; that we, not Apple, are responsible for addressing any claim relating to the App; and that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Contact

Questions about these Terms should be sent to the contact email address in the identity block at the top of this document. Postal correspondence may be sent to the postal address given there.